Shipping Policy
Creating a custom pet portrait takes time and attention to detail, but the result is worth the wait. We are proud to offer a personalized touch to each product, ensuring that every customer is satisfied with their order.
SHIPPING TIMES AND COSTS
|
Order Destination |
Shipping Option |
Regular Estimated Delivery Time |
Holidays Estimated Delivery Time |
Shipping Cost |
Customs Duty |
|
USA |
Standard |
2-3 Weeks |
3-4 Weeks |
$10 USD to $50 USD |
Not applicable |
|
Canada |
Standard |
2-3 Weeks |
3-4 Weeks |
$15 USD to $50 USD |
Custom fee may apply |
|
Europe |
Standard |
3-4 Weeks |
4-5 Weeks |
Calculated at checkout |
Custom fee may apply |
|
Australia & New Zealand |
Standard |
3-4 Weeks |
4-5 Weeks |
Calculated at checkout |
Custom fee may apply |
|
Rest of The World |
Standard |
5-6 Weeks |
7-8 Weeks |
Calculated at checkout |
Custom fee may apply |
- Shipping within the USA and Canada typically takes 2-3 weeks. However, during busy holidays, shipping times may be slightly longer and take up to 4 weeks.
- We offer FREE Shipping on all orders over $100+ for select countries.
- For orders under $100 within the USA, a flat rate of $10 is charged.
- For orders under $100 within Canada, the UK, Australia, and selected European countries, the flat rate shipping fee is $15.
- Please note that shipping costs may vary based on location, shipping method, and the weight of your order.
- We have no control over Customs Duty Charges.
SHIPPING NOTICE
- It is essential to double-check and update your shipping address within 30 minutes of placing your order.
- Once your order is submitted, we cannot accept changes to shipping addresses or the photos submitted with your order.
- Please note that we are unable to ship to military addresses. We will request a different shipping address if an army forces address is provided at checkout. If the new shipping address incurs an additional cost, we will invoice you for the difference before proceeding with your order.
If you have any questions, our FAQ page is here to help, and our supportive customer service team is available at shipping@furtrait.com.
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FURTRAIT ™
294 CHABANEL ST. W., #201
MONTREAL, QC H2N 1G5
CANADA
https://www.furtrait.com
paw@furtrait.com
+1 855-801-2636